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Common Questions
Organising a wedding or event (or even your own business) can be stressful. The Signery aims to give you a stress-free experience so you can enjoy the planning process.
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How do I place an order• Please email hello@thesignery.co.nz • Include as much information as you can (sign material, your names for the sign, your event date and when you require the signs by, the signs you would like and quantities (welcome sign, seating sign, etc), and the correct delivery address for the order. • A quote will be emailed for you to review. • After approval, we will email you an invoice to lock it in! • Deposit is received and a signage proof will be organised and sent to you for approval. • After approval, signage goes into production. • Order is couriered. • Tag and share – we love seeing your signs in action!
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I have a design but just need sombody to print it for meYes, I provide a print-only service.
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Approving your design visual (proof)All work comes with up to TWO complimentary design proofs. If you’re happy with the initial proof, please confirm this via email, and then we will go ahead and complete your sign. However, if you’d like to make a change to this initial proof, you are welcome to a secondary design proof. Once you’re happy with the changes, review them carefully and approve via email. Any further amendments after the secondary proof will incur an additional $30 fee. I do not take any responsibility for any spelling mistakes and typographical errors if wording has been supplied, so please triple check that all text and names are spelled correctly.
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Whats the best time to place an order?WEDDINGS: It is normal to book in with vendors up to a year in advance (sometimes longer if you're even more organised!). The sooner the better to secure your booking – especially during peak wedding season. Please refer to the booking availability here to see if there are any spaces available for your wedding date. I like to allow 8 weeks prior to your wedding date to design your wedding signage. This allows time for design work, visual/artwork approval, print production and courier. CORPORATE / BUSINESS: Please allow 4 weeks for business signs. This allows time for design work, visual/artwork approval, print production and courier.
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Can I still order if I don't have my final guest numbers yet?Yes! In fact I would prefer to have your signage booked in advance. We can have the design laid up and then add in your guests for your seating plan closer to the time.
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How do I send you my guest list?Enter your answer here
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Approving your wedding design proofI always provide a design proof to ensure you're happy with all elements of the design and for you to double check spelling of details and guest names. I do not take responsibility of any spelling errors once the design visual has been approved so please make sure you check your visual thouroughly.
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When do you require my guest list & names?If you could please allow 6 weeks before your big day.
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I need some wedding stationary!Invites or wedding stationary still on the list of things to do? Let's create a cohesive look across all your wedding designs and go for the full design package.
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I have a specific font in mind.. How do I use this?If you have a particular font in mind, please email it through to me.
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Do you do business signs?Yes! I love working with corporate and boutique businesses. With experience in design and print for both small and large companies I can certainly help you with your requirements. From footpath signs, to flags and banner and overhead signs I can help. Also, if you need a hand with installation I can organise that for you as well.
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What are the material options?There are a vast range of sign material options out there. Our most popular options include; acrylic (in clear, white, black, gold and rose gold), white sign board, corflute, ACM, plywood and more. Our vinyl colour also are available in a wide range of colours, if there is a particular colour you're after I can offer a colour matching service to ensure everything looks perfect!
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I have an existing sign board...Not a problem! I can provide you with a decal to adhere on the existing board. Please just let me know the material and the size of the board so I know what size the decal needs to be and what vinyl I need to use.
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Do you do decals only?Sure do! No job is too big or too small, I can cater for it all. Yes... that rhymed and i'm totally rolling with it.
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Care Instructions for your signsFor wedding glasses with personalised decals please hand wash only. For signage boards – please take care when transporting items and ensure no surfaces will be scratched. We recommended keeping the signs in the original packaging until you get to your destination to avoid any unwanted knicks or knocks. To clean signage, please use a lint free cloth before display and avoid any harsh chemicals!
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Important informationDEPOSIT REQUEST: A deposit of 50% is required at the time of booking. This deposit amount will be deducted from the final invoice total. The outstanding balance is due before you require your order to be shipped. CONFIRMING YOUR DESIGN PROOF: All signage come with up to TWO complimentary design proofs. If you’re happy with the initial proof, please approve this via email, and we go ahead and complete your sign. However, if you’d like to make a change to this initial proof, you are welcome to a secondary design proof. Once you’ve decided on which proof to go ahead with, review them carefully and approve via email. Any further amendments after the secondary proof will incur an additional $30 fee. I do not take any responsibility for any spelling mistakes and typographical errors if wording has been supplied, so please triple check that all text and names are spelled correctly.
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